Returns & Exchanges

We want you to be completely satisfied with your Voluspa home fragrance experience; if you are not happy with your purchase, we accept returns of unused and unopened products within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and processed efficiently.

3

Pack Your Fragrance

Carefully pack your unused items in their original packaging and secure them in a sturdy shipping box to prevent damage during transit.

4

Receive Your Refund

After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing